FAQs

​We currently service events in the Tri-State Area (CT, NY, & NJ). Under certain circumstances we are open to traveling further - please contact fus or further information.

We advise that you try and book with us at least 3 months in advance but depending on the scale of the event and decor needed we do accept bookings up to 30 days before the event. 

This varies based on the chosen services, but we will touch base weekly for full-service planning until the venue and vendors are locked in, then monthly for any questions and general check ins until 8 weeks prior to the event (then contact will be weekly). Event Management begins 6-8 weeks out from the event date with 3 meetings included. All services include daily contact in the week leading up to the event.

We collect a retainer fee prior to the event that is non-refundable. Should the client need to change the date of the event we are open to coming to an agreement with them to reschedule if possible. We do not offer refunds for last minute cancellations with no reschedule date.

​Once you submit an inquiry for your event, we will confirm our availability for that date and reach out to discuss the event details further with you. After our initial consultation, we will put together a proposal/quote for your review and approval. Once that is approved, we will send over a formal invoice and contract to lock in your date!

​We offer same day delivery and set-up as well as early-set up on an earlier date before the event - Contact for further information especially in regards to certain venues and their restrictions or regulations.

Yes, changes can be made to orders as long as they are made within 3 weeks prior to the event. Any requests made within 3 weeks will be reviewed on a case by case basis, pending availability.

To request a quote visit our Get In Touch page and fill out the form or contact us via phone / email

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Cell: (860) 841 - 9152

Email: andreajeanevents@gmail.com

Depending on the services you require, anywhere from 9-12 months in advance is a good time to start planning. You don’t want to wait until the last minute and feel overwhelmed, so we recommend hiring your wedding planner right away, even for the Event Management package.

Our prices vary depending on chosen services but all services are customizable since each event is unique. We encourage you to schedule a consultation with us to determine which services will best fit your needs. There is an additional fee for any weddings over 200 guests, as well as a traveling fee (if applicable), and any situational charges, service limitations, etc. are clearly outlined in our contracts.

Yes, we always try to do in-person consultations if possible prior to planning and/or designing so that we can get a better sense of what we can create with our clients to ensure everything fits perfectly within the space and stays true to the event theme.

You can make adjustments to your selections up to 30 days prior to your wedding. Please note that a change in floral types/adding or removing any greenery might affect the final cost. For rental items, our inventory is always changing so we can't guarantee availability more than 14 days in advance.

Yes, we provide both setup and takedown unless the client picks-up the rental item and drops-off themselves - in that case the client would then  be responsible for setup and takedown.